Privacy Policy

OpenProf is an AI-powered learning platform operated by Lex AI Technologies Pvt. Ltd. This Privacy Policy explains what information we collect when you use OpenProf, how we use and protect it, and the rights you have over it. By using OpenProf you agree to the practices described here.

OpenProf is operated by Lex AI Technologies Pvt. Ltd.(“Lex AI”, “we”, “us”, or “our”), the data controller responsible for your personal information. You can reach us at help@lexailabs.com or +91 99966 92323.

We collect the following categories of information to provide and improve OpenProf:

• Account information. Personally identifiable information you provide when you register or use the Service, which may include your name, email address, and phone number.
• Authentication data. Credentials and sign-in information used to secure your account, including information from third-party authentication providers where you choose to use them.
• User-generated content. Content you create or submit on OpenProf, such as code submissions, practice attempts, and answers to questions and assessments.
• Learning progress. Your course and lesson progress, activity, and completion state used to power tracking and certificates.
• Assessments and evaluations. Your assessment submissions, scores, AI-generated evaluations and feedback, and (where applicable) university assessment records.
• Usage and device data. Information generated automatically when you interact with the Service, such as pages visited, features used, approximate location derived from your IP address, browser and device type, and diagnostic data.

We use cookies and similar technologies to operate and secure the Service and to remember your preferences. These include:

• Session cookies — used to operate the Service and keep you signed in.
• Preference cookies — used to remember your settings and choices.
• Security cookies — used to protect your account and detect fraudulent activity.

You can control cookies through your browser settings. Disabling some cookies may affect how the Service works.

We use analytics providers to understand how the Service is used so that we can improve it. These providers process usage and device data on our behalf and are contractually restricted in how they may use it.

We use the information we collect to:

• provide, maintain, and improve OpenProf and its features;
• evaluate your submissions and assessments, generate feedback, and issue certificates;
• track your learning progress and personalise your experience;
• communicate with you about your account, support requests, and updates;
• monitor usage, prevent abuse, and secure the Service; and
• comply with our legal obligations.

We work with trusted third-party service providers to operate, secure, and improve the Service and to perform Service-related functions on our behalf. These may include hosting and infrastructure providers, authentication providers, analytics providers, AI service providers, and payment providers. They may access your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Where payments are processed, this is handled by external payment providers. We do not store or collect your payment card details.

We take the security of your data seriously and use reasonable administrative, technical, and physical safeguards to protect it, including encryption of data in transit. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

We retain your personal data only as long as necessary for the purposes set out in this Privacy Policy, including to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When it is no longer needed, we delete or anonymise it.

OpenProf is not directed to individuals under 18, and we do not knowingly collect personal data from children under 18. If we become aware that we have collected such data without appropriate consent, we will take steps to remove it.

Depending on where you live, you may have rights over your personal data, including the right to access, correct, delete, or export your data, and to object to or restrict certain processing:

• EEA / UK (GDPR). Residents of the European Economic Area and the United Kingdom have the rights described under the GDPR.
• California (CCPA/CPRA). California residents have the rights described under the CCPA/CPRA.
• India (DPDP Act). Residents of India have the rights described under the Digital Personal Data Protection Act, 2023.

To exercise any of these rights, contact us at help@lexailabs.com. We may need to verify your identity before acting on your request.

We may process and store your information in countries other than the one in which you reside. Where we transfer personal data across borders, we take steps to ensure it is protected in accordance with applicable law.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page and, where appropriate, provide additional notice. Your continued use of OpenProf after changes take effect constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or your data, contact us at: