Legal · OpenProf
Refund Policy
Last updated: July 2026
Overview
This Refund Policy explains when and how you can request a refund for eligible paid purchases on OpenProf, operated by Lex AI Technologies Pvt. Ltd. It should be read together with our Terms of Service and Privacy Policy.
Refund window
We offer a 7-day, no-questions-asked refund on eligible paid purchases. If you are unsatisfied, you may request a refund within 7 days of your purchase.
How to request a refund
To request a refund, email us at help@lexailabs.com within the refund window with a clear statement that you would like a refund, along with the email address associated with your account and your order details.
Processing your refund
Once your refund request is received and approved, refunds are typically processed within 5–7 business days. The refund will be credited to your original payment method. Depending on your payment provider, it may take additional time for the credit to appear on your statement.
Contact us
If you have questions about this Refund Policy, contact us at: